Spagnolini Luigi MD at 57 North Main Street in Pittston, Pennsylvania

Customer Reviews about Spagnolini Luigi MD

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  Poor customer service.I drove 75 miles to keep my appointment to find out the doctor didnt put in an order for my blood work. He was off and noone could help. We were told by the receptionist that she would message him to resolve the problem, but never heard back from anyone. I have literally been on hold with there office for fifteen minutes through the automated service without speaking to a real person!!!!! The topper is they have someone else's blood results from August on my medical chart!
  September 08, 2017

  by Mike Shandik
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  I had originally seen Dr. Spagnolini for prolonged stomach discomfort and indigestion. After talking for a few minutes and some basic over the clothes tests, I was told I had severe anxiety and depression. My current anti-anxiety medication was doubled, and I was put on a daily mood stabilizer, as well as an antacid. I was also directed to start seeing a psychiatrist, a colleague of Dr. Spagnolini's. I thought this was all a bit much considering I felt everything was under control, but when I resisted, Dr. Spagnolini gave me a lecture on how he believed my first marriage failed because of "depression and anxiety", and that if I loved my current wife and child, I would follow his instructions, take the medication, and see the psychiatrist. All this in a 30 minute initial visit. After a few months, his office would no longer fill the medications I was prescribed for various reasons. No on was able to give me a straight answer as to why. The conversations always eneded with, "I don't know why this is happening, but its taken care of now, and we've put notes in your file so this doesn't happen again." There were no notes. The psychiatrist I was sent to was abysmal. Wait times in excess of 2 hours (this is not a joke or an elaboration), and a money up front payment system where the fee charged was an estimated fee that changed every visit. I felt and continue to feel as though I was being taken advantage of. I stopped seeing the psychiatrist and weened myself off of the medication that was prescribed. At my next visit I had told the nurse I had stopped taking my medication and stopped seeing the psychiatirst. Dr. Spagnolini came into the room, reviewed my notes, and said everything looked good. There was no mention of me stopping my medications or no longer seeing the psychiatrist, and I was sent on my way. There are multiple other instances in which this practice has revealed it is not about quality care, but patient quantity, but I think the summary of my care above illustrates my experience with Geisinger and Dr. Spaglonini. Dr. Spagnolini is the type of physician that makes people distrust physicians. I highly recommend against having Dr Spagnolini as your primary care physician, or associating with him and his practice.
  December 28, 2016

  by Ryan Long

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